Refund and Cancellation Policy

CyberYukti is free for readers. Reading the law, using the tools, creating an account and downloading documents cost nothing, so there is nothing to refund for those. This policy applies to advertising and promotion bookings, and to any paid feature we may offer in future.

Beware of fraud. CyberYukti never asks for money to recover funds you have lost, to file a complaint, or to "unfreeze" an account. Anyone who does, using our name, is a fraudster. Report them at cybercrime.gov.in or on 1930.

1. Advertising and promotion bookings

Advertisers and partners book promotions on the Platform by written agreement or invoice. Unless that agreement says otherwise:

When it is cancelled	What is refunded
By you, 7 or more days before the campaign starts	The full amount
By you, less than 7 days before the start	50% of the amount
By you, after the campaign has started	Nothing for the days already run; the unused days are not refunded
By us, or if we fail to run the campaign as agreed	The full amount for any part not delivered
Because we decline the creative under our advertising standards, before the start	The full amount

We do not accept advertisements for illegal products, gambling, loan or investment schemes we cannot verify, or anything misleading.

2. Paid features in future

If we introduce a paid plan:

• Its price, what it includes and its duration will be shown before you pay.
• You can cancel at any time. Cancelling stops the next renewal, and you keep access until the end of the period already paid for.
• Payments for digital access are generally not refundable once access has started, except as set out in section 3 or where the law requires.
• Purchases made through Google Play are refunded by Google under its own refund policy. Request them through Google Play.

3. When we always refund

• You were charged twice for the same purchase.
• Your payment succeeded but the service was never delivered, and we could not fix it within 7 days.
• The payment was made without your authorisation, and you told us promptly.

4. How to ask for a refund

Write to contact@cyberyukti.com with your name, the email used, the transaction or invoice number, the date and amount, and the reason. We reply within 3 working days. An approved refund is sent to the original payment method within 7 working days; your bank may take a few more days to show it.

5. Taxes

Prices for advertising and paid features include GST where it applies. Refunds are adjusted under the GST rules.

6. Your rights as a consumer

Nothing in this policy limits your rights under the Consumer Protection Act, 2019 or the Consumer Protection (E-Commerce) Rules, 2020. If you are not satisfied with our answer, write to our Grievance Officer: Nirbhay Singh, Grievance Officer, admin@cyberyukti.com.